Terms of Service

AI-Generated Content

Images created on this site are generated by AI models from your prompts and our generic style presets. You may use them for personal, non-commercial purposes such as wallpapers, avatars, and fan-community sharing. You may not use generated images to imply official affiliation with any franchise, or for unlawful purposes.

Non-Affiliation

Malfoid is an unofficial fan-made concept. This service is not affiliated with, endorsed by, or connected to any book publisher, film studio, or other rights holder.

Acceptance of Terms

By accessing or using this service, you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

Description of Service

We provide a software-as-a-service platform. We may modify, suspend, or discontinue any part of the service at any time, with reasonable notice where possible.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use or security breach.

Acceptable Use

You agree not to:

• Violate any applicable laws or regulations.
• Infringe on the intellectual property or other rights of any party.
• Attempt to gain unauthorized access to our systems or data.
• Interfere with or disrupt the integrity or performance of the service.
• Use the service to send spam, malware, or other harmful content.

AI Content Policy

Our AIGC Acceptable Use Policy forms part of these Terms and governs all content created with the AI generation features. It expressly prohibits generating six categories of content — pornographic/NSFW material, violence/gore, hate speech, child-unsafe content, deepfakes/impersonation of real people, and copyright/trademark infringement — and describes our content moderation mechanisms (automated input filtering, provider-side model safety, and human review), our reporting channel (support@malfoid.app with the subject "Content Report"), and our graduated enforcement actions: warnings, content removal, credit forfeiture, feature restrictions, account suspension, and permanent bans.

Payments and Billing

Credits and subscriptions are prepaid. Credit packs are one-time purchases that never expire; subscriptions grant a monthly credit allowance and renew automatically on a monthly or yearly basis until canceled. All prices are shown at checkout (see the Pricing page) and exclude taxes (VAT, GST, sales tax, or similar), which we collect where required by law. The amount and billing cycle of your purchase are displayed before you pay — completing a purchase means you accept the price shown.

For subscriptions, you expressly authorize us to charge your selected payment method on each renewal date for the corresponding subscription fee, until you cancel. We may change prices or plan terms; material changes will be announced in advance (by updating the Pricing page and, where possible, by notice through the service), and changes never apply retroactively to periods you have already paid for.

Cancellation

You can cancel a subscription at any time in Settings → Billing on the site, or by emailing support@malfoid.app. Cancellation takes effect at the end of the current billing period: you keep full access — including any unused credits from that period — until the period ends, and no further charges are made after that. Credit packs purchased separately are not affected by a subscription cancellation.

Refund Policy

Because credits and generated content are digital goods delivered instantly, payments are generally non-refundable, except in the following cases:

• First-purchase guarantee. If it is your first purchase on Malfoid, you may request a full refund within 7 days of the payment, provided none of the credits from that purchase have been used.
• Billing errors. Duplicate charges or charges made in error are fully refundable.
• Extended outages. If a verified service interruption prevents you from using the service for more than 72 consecutive hours, you are entitled to a pro-rata refund or a credit extension for the affected period.
• Statutory rights. Nothing in this policy limits any mandatory withdrawal or refund rights you may have under the consumer laws of your jurisdiction (for example, the EU/UK 14-day withdrawal right, to the extent it applies).

Non-refundable cases: purchases whose credits have been consumed (in whole or in part); first purchases requested more than 7 days after payment; subscription renewal periods; and accounts terminated for violation of our AIGC Acceptable Use Policy, which also forfeit remaining credits.

How to request a refund: email support@malfoid.app with the subject line "Refund", including your account email, the order number (shown in Settings → Payments), and the reason for your request. We confirm receipt within 2 business days and, once approved, issue the refund to your original payment method within 5–10 business days.

If a generation fails, the credits it cost are returned to your account automatically — no request needed.

Billing disputes. Before initiating a chargeback with your bank or payment provider, please contact support@malfoid.app so we can resolve the issue directly; we respond to billing inquiries within 2 business days.

Intellectual Property

The service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

Termination

We may suspend or terminate your access to the service at any time if you violate these terms. You may close your account at any time through your account settings.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the service.

Changes to These Terms

We may modify these Terms at any time. We will notify users of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact

If you have questions about these Terms, please contact us at support@malfoid.app.